Right of withdrawal


8.1. In accordance with the provisions of the art. 5 Legislative Decree 22 May 1999 n. 185 and by Legislative Decree 15 January 1992 n. 50, the right of withdrawal consists in the Customer's right to withdraw from the Contract, returning the Products purchased with consequent reimbursement of the Price. 8.2 The right of withdrawal is the right of natural persons acting for purposes not directly related to any professional activity carried out. Therefore, retailers and companies are excluded from this right. 8.3 To exercise the right of withdrawal, a written communication must be sent to the following address: Moro& Ognissanti srl Via Principe di Belmonte 106 - 90139 Palermo within 14 working days. This communication can also be sent via e-mail to " info@moroeognissanti.com " 8.4. To exercise the right of withdrawal it is necessary to return the purchased Products, in good condition and with original labels not removed. The packaging of the products must be accurate, in order to safeguard the original packaging from damage, writing or labels. 8.5. The Products must be returned to the address that will be communicated by Moro& Ognissanti srl. The refund of the purchase price of the Products will take place within 14 days of receipt of the returned goods, following verification of the state of conservation. 8.6. The refund does not include any transport costs, both those incurred for the original shipment of the goods and those for the subsequent return.